Dear Tenant(s), We write to notify you of an urgent matter concerning the on-going use of certain make of washing machines. Please see below information from an on-line article and take steps accordingly to check the make and model of your machine. If you have a washing machine that is effected then the strong advice is to STOP using your machine and contact the manufacturer to arrange a repair/replacement.

Letting agents and landlords are among those having to take quick and decisive action after Whirlpool announced recalling fire-risk washing machines. A high number of the Indesit and Hotpoint machines that are subject of the recall are thought to be in rented accommodation. Yesterday, agents trying to check whether machines installed in rented flats and houses are affected and will have to be repaired or replaced were frustrated that the Whirlpool recall site and phone line went down. Anyone struggling to contact Whirlpool can find a list of affected models at www.which.co.uk/whirlpool

Do you have a recalled Whirlpool washing machine? Here’s what to do – Which? Conversation More than half a million washing machines are affected by the latest Whirlpool recall. Check if yours is one of them, and find out what to do next. www.which.co.uk You would still need to contact Whirlpool with serial numbers, and to make arrangements.

Meanwhile, households with affected machines are being advised to unplug them. If used at all, tenants should only operate these machines at the lowest temperature wash cycles – but agents and landlords may prefer to tell tenants simply not to use them.

Please contact our office to also notify us further if you discover that your washing machine is effected.